Cancellation & Refund Policy
At veriniki.online, we prioritize transparency when it comes to cancellations and refunds. This policy outlines the conditions under which you may cancel your participation or request a refund.
-
1. Tournament Cancellations
Once you enter a tournament, cancellations are generally not permitted. However, if veriniki.online cancels a tournament for any reason, all participants will receive a full refund.
-
2. Refund Requests
If technical issues or other unforeseen problems prevent you from participating in a tournament, you may be eligible for a refund. Refund requests are assessed on a case-by-case basis, and you must contact our support team within the designated time frame to be considered.
-
3. Non-Refundable Fees
Certain fees, including registration and entry fees for paid tournaments, may be non-refundable once the tournament begins. Be sure to review the terms for each tournament before participating to understand the applicable refund policy.
-
4. Refund Processing
Refunds will be processed using the same payment method used for the original transaction. Please allow several business days for the refunded amount to appear in your account, depending on your payment provider.
-
5. Policy Updates
veriniki.online reserves the right to update this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately.